Privacy Policy
Last updated: May 16, 2026
1. Information we collect
We may collect account information such as your email address, authentication data, subscription status, usage records, API key metadata, and support communications. For browser-based conversion features, files may be processed locally in your device where applicable; for API or backend workflows, files may be temporarily handled by server-side infrastructure needed to provide the service.
2. How we use information
We use collected information to operate the service, authenticate accounts, process subscriptions, enforce plan limits, provide support, improve reliability, and prevent abuse or fraud.
3. Payments and third parties
Payments are processed by Stripe. We do not store full payment card details on our servers. We may also rely on third-party hosting, analytics, email, storage, and infrastructure providers to run the service.
4. Data retention
We retain account, billing, and service-operation data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Temporary processing files may be deleted according to operational cleanup rules.
5. Security
We use reasonable technical and organizational measures to protect personal data, but no transmission or storage system can be guaranteed to be completely secure.
6. Your choices
You may contact us to request account updates or deletion, subject to legal, billing, fraud-prevention, and operational retention requirements.
7. Contact
Questions about privacy can be sent to support@swap3d.studio.